Zoom

We are currently investigating a service degradation affecting outbound SMS delivery. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We have identified and resolved a service degradation of Zoom Docs Gallery that impacted a subset of users from approximately 18:26 UTC to 18:38 UTC on 12/28/25. Our team will continue to monitor the situation closely and keep you informed of any further developments.

On 12/22/2025 between 18:10 UTC to 18:32 UTC - A subset of users experienced issues with Notes, Tasks and Whiteboard Service Degradation in Saudi Arabia Region. Our engineers have mitigated the issue and this incident has been resolved.

We are currently investigating the latency in processing Meeting Recording Transcriptions of Zoom Revenue Accelerator. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with Zoom Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating an issue with inbound traffic in multiple data centers in Europe, India, Japan, Saudi Arabia, Australia and Sydney. More information will be provided shortly.

We are currently investigating a service degradation affecting Zoom Outbound SMS in the AU Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating Zoom client version 6.7 on iOS devices that are running MDM or content policy inspection are unable to join meetings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting subset of users ability to access Zoom Rooms Dashboard in US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

The service degradation affecting Inbound calls in Zoom Contact Center has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting ZVA Voice Agent for Non-English languages. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

On 12/10/2025 between 05:31 UTC to 07:49 UTC - A subset of users experienced issues with sign-in option with SSO Services. Our engineers have mitigated the issue, this incident has been resolved.

We are currently investigating a service degradation affecting Quality Management interaction services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.