Square

Square

OPERATIONAL

Last 30 Days

14 incidents

Incidents in the last 30 days

Banking Disruption

We are currently experiencing a disruption that is impacting the ability for some Sellers to use Instant Transfer. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Square
Started about 14 hours ago Resolved in 13 minutes

Transfers Disruption

We have released a fix for the earlier disruption and are beginning to see impacted services return to full functionality. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Square
Started 6 days ago Resolved in about 3 hours

Transfer Disruption

Our team has confirmed a disruption that could be impacting some sellers' balance transfers for October 28, 2025. We will continue to keep you updated as more information becomes available.

Square
Started 6 days ago Resolved in about 4 hours

Square Online Disruption

We are beginning to see impacted Square Online services return to full functionality. We appreciate your continued patience with us as we work to resolve this issue.

Square
Started 7 days ago Resolved in 44 minutes

Square Online Disruption

We are currently experiencing a disruption that is impacting some Square Online sites. We understand how important it is for your business that all of our services are fully operational, and our Engineering team is actively working on a fix. Thank you for your patience as we work to resolve this issue.

Square
Started 7 days ago Resolved in about 1 hour

Degraded Performance: Delayed Payment Statements

We’re currently investigating a disruption with a bank partner where some payments and refunds are delayed from appearing on buyer statements. Payments are processing normally and seller balances are accurate. Our team is working with the bank partner to identify the cause and restore normal visibility as quickly as possible.

Square
Started 11 days ago Resolved in 3 days

Payments Disruption

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Square
Started 12 days ago Resolved in 14 minutes

Square Support Disruption

A third-party vendor is currently experiencing a disruption that is affecting our Support Team’s ability to handle inbound and outbound support via phone calls and messaging. We understand how important it is for your business that all of our services remain fully operational, and our Engineering Team is actively collaborating with our partners on a fix. Thank you for your patience as we work to resolve this issue.

Square
Started 15 days ago Resolved in 1 day

Payments Disruption

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Square
Started 15 days ago Resolved in 6 minutes

Payments Disruption

We are currently experiencing a disruption that is impacting some Square services. Currently, phone and messaging support is unavailable. We're also experiencing issues with some SMS sends, and some Sellers may experience delays processing refunds. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Square
Started 15 days ago Resolved in about 2 hours

Dashboard Disruption

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Square
Started 19 days ago Resolved in 5 minutes

Messaging Support Disruption

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Square
Started 19 days ago Resolved in about 4 hours

Payments Disruption

We are currently experiencing a disruption with the processing of Capital One Mastercard card processing. Other card types are not currently impacted. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Square
Started 21 days ago Resolved in about 2 hours

Point of Sale Disruption

We are currently experiencing a disruption affecting Square Terminal and Register devices, which may fail to update. Payment processing is not impacted, and devices can continue to be used as normal. We will provide updates as more information becomes available.

Square
Started 27 days ago Resolved in about 1 hour