ShipStation

Sendle has announced that all shipments have been halted as of January 11th, and any pickups pending on January 12th or later will be cancelled. Any parcels that have already been picked up and are in transit will be delivered at the discretion of the delivery partner. We recommend utilizing alternative carriers and updating your automation rules. For more information, please reach out to ShipStation Support.

Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.

ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

ShipStation Engineers are aware of the technical issues impacting ShipStation's integration with Amazon Shipping. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience!

We are currently investigating issues causing slowdown in pulling rates for ShipStation Carriers - our team is working to resolve the issue.

ShipStation is investigating reports of login issues.