At 12/14/2025 3:00 AM PT, the Okta Engineering team became aware of an intermittent issue with email being sent through Custom Email Domains. This is affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 6, US Cell 7, APJ Cell 1, EMEA Cell 9, US Cell 11, US Cell 12, US Cell 14, JP Cell 16, US Preview 1, EMEA Preview 2, US Preview 3, EMEA Cell 1. Our team is actively invest...
Okta Engineering became aware of an increase in connections on custom domain routers affecting customers in Cell OK9. Our team is actively investigating this issue to determine the root cause and mitigate the impact. During this time, users accessing their Okta tenant via custom domains may experience intermittent connectivity issues, including timeouts, latency, or 503/504 error messages. ...