Nexcess

Nexcess

OPERATIONAL

Last 30 Days

6 incidents

Ongoing Incidents

CVE 2025-54236 for Magento

We are currently deploying a security patch across our Magento environments to remediate CVE-2025-54236, a critical vulnerability disclosed by Adobe affecting Magento Open Source and Adobe Commerce installations. This proactive maintenance is being conducted to safeguard customer data, prevent potential exploitation, and ensure the continued integrity and stability of our eCommerce infrastruct...

Nexcess
Started 11 days ago

Incidents in the last 30 days

InterWorx control panel service interruptions

We are investigating intermittent InterWorx service interruptions affecting a subset of servers in our DC3 region. For specific minor versions of Interworx 7 and 8, clients may be experiencing issues logging into the Interworx control panel, webmail, or the file browser. At this time customer websites are serving traffic, but may be affected by httpd restarts as our dev team works on the issue....

Nexcess
Started 8 days ago Resolved in 14 minutes

CVE 2025-54236 for Magento

We are currently deploying a security patch across our Magento environments to remediate CVE-2025-54236, a critical vulnerability disclosed by Adobe affecting Magento Open Source and Adobe Commerce installations. This proactive maintenance is being conducted to safeguard customer data, prevent potential exploitation, and ensure the continued integrity and stability of our eCommerce infrastruct...

Nexcess
Started 11 days ago

Service Interruption on cloudhost-2035747.us-midwest-1.nxcli.net

We have encountered an issue with cloudhost-2035747.us-midwest-1.nxcli.net. Our engineers have identified the issue and are working on resolving the issue at this time.

Nexcess
Started 18 days ago Resolved in about 8 hours

Planned Maintenance Extended - cloudhost-6963373.us-midwest-1.nxcli.net

Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost: cloudhost-6963373.us-midwest-1.nxcli.net This maintenance was initially expected to last 3–5 hours, but is currently taking longer than planned. Our engineers are actively working to complete the Maintenance as soon as possible. If you have any questions or concerns, please reach out to our Support te...

Nexcess
Started 20 days ago Resolved in about 3 hours

Planned Maintenance Extended - cloudhost-78421.us-midwest-1.nxcli.net

Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost: cloudhost-78421.us-midwest-1.nxcli.net This maintenance was initially expected to last 3 hours, but is currently taking longer than planned. Our engineers are actively working to complete the Maintenance as soon as possible. If you have any questions or concerns, please reach out to our Support team: ...

Nexcess
Started 21 days ago Resolved in about 7 hours

Redis Maintenance on Nexcess/Managed Applications Platform

We are currently investigating an issue with Redis on our Nexcess/Managed Applications platform. As part of this work, we may need to apply critical patches and perform a Redis service restart. This may result in a brief period of system impact. Our team is actively working to minimize disruption, and we will continue to update this page as more information becomes available. Please reach out...

Nexcess
Started 28 days ago Resolved in 13 days