Nexcess

We are currently investigating an issue affecting multiple cloud hosts in our US-Midwest-2 region. Our engineering team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available. If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

We would like to notify you that Acronis Cyber Protect Cloud in the USA (US5) data center is degraded. Acronis Cloud team is working on the issue resolution and will keep notifying you on the service status. Service impact: Some customers might be unable to reach Acronis Web Restore, Acronis Cyber Protection Console and Management Console.

Our teams have identified a distributed denial of service attack (DDoS) on cloudhost-144200.us-midwest-1.nxcli.net. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available. Need help? Chat with us or create a ticket via my.liquidweb.com. We appreciate your patience and understanding as we work to stabilize connectivity. Thank you.