Jira Software

Jira Software

OPERATIONAL

Last 30 Days

10 incidents

Incidents in the last 30 days

Degraded performance and intermittent errors

We are investigating reports of degraded performance and intermittent errors for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.

Jira Software
Started about 19 hours ago Resolved in about 1 hour

Degraded performance and intermittent errors

We are investigating reports of degraded performance and intermittent errors for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.

Jira Software
Started about 19 hours ago Resolved in about 1 hour

Degraded performance and intermittent errors

We are investigating reports of degraded performance and intermittent errors for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details in one hour, if not sooner.

Jira Software
Started about 19 hours ago Resolved in about 2 hours

Automation rule conditions order change is affecting customers

Jira Service Management and Jira products are currently experiencing an issue with their Automation functionality. Customers may find that some rule conditions within Automation are not functioning as expected. Our team is working diligently to identify the cause and implement a resolution. Updates with further information will be sent in 60 minutes.

Jira Software
Started 4 days ago Resolved in about 2 hours

Degraded performance of Atlassian cloud sites for some customers

We have reports of some users in Australia seeing degraded performance of Atlassian cloud. Our team is investigating this and we shall keep you informed in next 60 minutes or sooner.

Jira Software
Started 6 days ago Resolved in about 19 hours

Jira Platform Incident - viewIssue and createIssue Service Disruption

Impact Jira Software users are experiencing service degradation in viewIssue and createIssue. This issue affects multiple regions, with noticeable impacts on user functionalities across these experiences. This is potentially affecting Jira Service Management and Jira Work Management. Next Steps - The team is investigating and further communications will be provided in 60 minutes.

Jira Software
Started 8 days ago Resolved in about 1 hour

Some users experiencing 'Something went wrong error' message in Jira and JSM

We are aware that some customers using Jira Software or Jira Service Management are experiencing issues including 'something went wrong' errors with various functionalities such as viewing boards, issues, and creating issues. Our team is investigating with urgency and we will provide an update within an hour.

Jira Software
Started 8 days ago Resolved in 24 minutes

Delay in execution of Automation rules

We understand that our customers are experiencing delay in execution of Automation rules. While our team is investigating further on this, it looks like a follow-on effect of the recent AWS outage. We continue to investigate further on this and we shall keep you informed of the progress every hour if not sooner.

Jira Software
Started 13 days ago Resolved in 29 minutes

Atlassian Cloud Services impacted

We have noticed that Atlassian Cloud services are impacted and our teams are actively investigating the same. We shall keep you informed of the progress every hour.

Jira Software
Started 15 days ago Resolved in about 22 hours

Unable to perform UI Operations

UI based Customer interactions are currently degraded and our team is actively investigating the same. We shall keep you informed of the progress in next 2 hours.

Jira Software
Started 20 days ago Resolved in about 3 hours