Knowledge Hub Impact / Recent tickets not up-to-date
12:34 UTC
AI Agent degraded performance
March 03, 2026
No incidents reported
Incidents in the last 30 days
AI Agent degraded performance
Gorgias
·
Resolved about 17 hours ago
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A fix has been implemented and we are monitoring the results.
Knowledge Hub Impact / Recent tickets not up-to-date
Gorgias
·
Resolved about 21 hours ago
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There is a delay in processing Knowledge (guidances, HC articles, snippets) statistics. "Impact" and "Recent tickets" sections of Knowledge Hub show outdated results.
We are working to fix the issue.
AI Agent – Knowledge Base Degradation
Gorgias
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Resolved 3 days ago
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We are currently experiencing a degradation affecting our AI Agent's ability to fetch and search knowledge base content. As a result, the AI Agent may struggle to retrieve relevant articles and provide accurate responses.
Ticket views not up-to-date
Gorgias
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Resolved 28 days ago
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There is a delay in processing ticket data for the views and the data might not be up-to-date. We are working to fix the issue.
