As of 18:50 UTC, our Engineering team is investigating reports of agent creation issues impacting customers using a VPC on the GradientAI platform. At this point, affected users may experience errors where the agent creation process is stuck on "Waiting for Deployment." We apologize for the inconvenience and will share an update once we have more information.
Our Engineering team is investigating an issue with the Garbage Collection in the container registries. At this time, users may experience errors with the Garbage Collection failing or being stuck. We apologize for the inconvenience and will share an update once we have more information.
Our Engineering team is investigating a performance issue affecting Spaces. During this time, customers may experience slow performance or limited availability when accessing Spaces or its objects via the Control Panel or API. In additon to that, Container Registry access/creation and app builds may also be affected. We apologize for the inconvenience and will share an update once we have more...
Our Engineering team is currently investigating an issue impacting both new and in-progress App Platform Deployments. During this period, users may notice app deployments getting stuck in the build phase or even delayed builds. In some cases, builds may even fail shortly after retries are exhausted. We apologize for the inconvenience caused and appreciate your patience while we work to resolve...
As of 08:00 UTC our Engineering team is investigating an issue affecting multiple DigitalOcean services due to an incident with an upstream provider. As a result, users attempting to log in using SMS-based 2FA may experience problems receiveing codes and complete authentication. Images hosted exclusively on Docker Hub may also be temporarily unavailable, impacting deployments on DigitalOcean Ku...
Our Engineering team is investigating an issue affecting IPv6 connectivity in FRA1, and a small subset of users in AMS2. At this time, users may experience issues connecting to IPv6-enabled resources. We apologize for the inconvenience and will share an update once we have more information.
Our Engineering team has identified an issue impacting creation of GPU nodes on new Kubernetes clusters. During this time, you will not be able to launch a new Kubernetes cluster with NVIDIA GPU nodes. Existing workloads are not impacted. We apologize for the inconvenience and will share an update once we have more information.
Our engineering team is investigating an ongoing issue affecting Managed Database Clusters. Currently, users may encounter errors when creating MySQL, PostgreSQL, Valkey, OpenSearch, and Kafka clusters through the Cloud Control Panel or API requests. We apologize for the inconvenience and will provide further updates as soon as more information is available.
Our Engineering team is currently investigating an issue affecting Spaces access in the FRA1 region. During this time users trying to access or list the Spaces objects will be experiencing InvalidAccessKeyId errors. This issue appears to be isolated to the FRA1 region. Our engineering team is actively investigating the root cause. We will provide an update as soon as more information becomes...
Our Engineering team is investigating an issue impacting multiple services including the Cloud Control Panel and API. Users may encounter errors when accessing their accounts or using the API. We are actively working to resolve this issue and will provide updates as soon as more information becomes available.
Our Engineering team is investigating an issue impacting Managed Kubernetes cluster creation and management operations in TOR1 region. During this time, some users may experience errors provisioning new Kubernetes clusters as well as making changes to existing clusters. Workloads on existing clusters are not impacted at this time. We apologize for the inconvenience and will share an update once...