Cloudinary

Cloudinary

OPERATIONAL

Last 30 Days

4 incidents
December 05, 2025
09:16 UTC
Cloudinary Support Portal Outage
December 06, 2025
No incidents reported
December 07, 2025
No incidents reported
December 08, 2025
No incidents reported
December 09, 2025
No incidents reported
December 10, 2025
12:30 UTC
Media Library Widget login error
December 11, 2025
No incidents reported
December 12, 2025
No incidents reported
December 13, 2025
No incidents reported
December 14, 2025
No incidents reported
December 15, 2025
15:10 UTC
Failed transformation requests with combination of Strict Transformations and Auto-Upload
December 16, 2025
No incidents reported
December 17, 2025
No incidents reported
December 18, 2025
No incidents reported
December 19, 2025
No incidents reported
December 20, 2025
No incidents reported
December 21, 2025
10:50 UTC
Billing Dashboard and Plans Outage
December 22, 2025
No incidents reported
December 23, 2025
No incidents reported
December 24, 2025
No incidents reported
December 25, 2025
No incidents reported
December 26, 2025
No incidents reported
December 27, 2025
No incidents reported
December 28, 2025
No incidents reported
December 29, 2025
No incidents reported
December 30, 2025
No incidents reported
December 31, 2025
No incidents reported
January 01, 2026
No incidents reported
January 02, 2026
No incidents reported
January 03, 2026
No incidents reported

Incidents in the last 30 days

Billing Dashboard and Plans Outage

At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have ...

Cloudinary
Started 13 days ago Resolved in about 4 hours

Failed transformation requests with combination of Strict Transformations and Auto-Upload

We are currently working to resolve a reported issue when using both Strict Transformations and the Auto-Upload feature. Until we resolve the issue, you may see "Transformation ... is not allowed" errors on requests that should trigger an auto upload from a remote URL or bucket. Until we resolve the issue, you can work around the issue by temporarily disabling Strict Transformations or using an...

Cloudinary
Started 19 days ago Resolved in about 4 hours

Media Library Widget login error

Following Yesterday's deployment, we have identified an error in the login flow via the Media Library Widget. Our development team is currently working on a fix.

Cloudinary
Started 24 days ago Resolved in about 1 hour

Cloudinary Support Portal Outage

We are currently investigating an incident where Cloudinary's support site is not accessible. Affected users may be unable to view existing tickets or submit new requests through the portal. Our support portal is powered by a third-party vendor, and the outage does not affect any Cloudinary services. Existing tickets and data are not affected and remain safe.

Cloudinary
Started 29 days ago Resolved in about 5 hours