Box

Box

OPERATIONAL

Last 30 Days

4 incidents

Incidents in the last 30 days

[Major] Issues with Downloads, Preview, Box Notes and Box Sign

We are investigating an ongoing issue affecting Downloads, Preview, Box Sign and Box Notes. We will provide more information as soon as it is available.

Box
Started 5 days ago Resolved in about 1 hour

[Major] Issue with SMS MFA Codes

Our team is investigating an issue with SMS MFA codes. Users may experience delays or failures when attempting to use SMS MFA. We will provide additional information as it becomes available.

Box
Started 15 days ago Resolved in about 1 hour

[Major] Issues to receive SMS

Our team is investigating an issue with SMS service. Users may have issues to receive SMS when attempting to login to Box. We will provide additional information as it becomes available.

Box
Started 15 days ago Resolved in about 1 hour

[Major] Some Users May See Errors Accessing The All Files Page

Our team is investigating an issue with Box All Files page. Users may see 500 HTTP errors while accessing the All Files page. We have identified the underlying cause of this issue and are working to take remediating steps. We will provide additional updates as they become available.

Box
Started 18 days ago Resolved in about 2 hours